Legal

Terms of engagement

Last updated 19 September 2026

These are the standard terms on which we carry out engineering work. Where a signed proposal or engagement letter says something different, that document takes precedence. We contract with businesses, not consumers.

1. Who you are contracting with

Applied Connected Technology is a trading name of Applied AI Solutions Ltd, registered in England and Wales, company number 17192679, registered office Eastwood, 29 Breach Lane, Leicester LE9 7FB.

2. Scope of work

What we will do is set out in a written proposal or engagement letter: deliverables, timetable and fee. Anything not written down is out of scope. Changes to scope, and any fee adjustment, are agreed in writing before the work is done.

3. Fees and VAT

Fees are as quoted and fixed for the agreed scope. Applied AI Solutions Ltd is not registered for VAT, so no VAT is charged. If that changes you will be told before it affects anything already agreed.

Expenses — travel beyond the East Midlands, components, tooling, test-house fees or third-party software bought for your project — are charged at cost and only where agreed in advance.

4. Invoicing and payment

Unless the proposal says otherwise, the technical audit is invoiced on delivery, project delivery against agreed milestones, and retainers monthly in advance. Invoices are payable within 14 days. Late payment carries interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998.

5. What we need from you

You agree to give us reasonable access to the people, systems, hardware and information the work requires, and to tell us promptly if something material changes. We may rely on the information and specifications you provide without independently verifying them. Where information we have requested is late, timetables move accordingly.

6. Confidentiality

Each of us will keep the other's confidential information confidential and use it only for the engagement, and that survives the engagement ending. Where you prefer your own non-disclosure agreement we will sign it and it takes precedence. We will not name you as a client publicly without your written consent.

7. Intellectual property

On payment in full, the designs, schematics, layouts, firmware and documentation produced specifically for you become yours. We keep ownership of what we brought with us — our libraries, reference designs, tooling, methods and general know-how — and remain free to do similar work for others. Third-party IP and licensed cores are passed through on their own licence terms.

8. What we do not promise

Engineering estimates are informed judgements, not commitments. Component availability, lead times, test-house schedules and certification outcomes are outside our control.

Pre-compliance testing reduces risk; it does not guarantee a pass at a notified body or accredited test house. Responsibility for placing a product on the market — including the declaration of conformity, CE or UKCA marking, and ongoing obligations under the EU Cyber Resilience Act — rests with you as the manufacturer. We advise and prepare the technical file; we do not assume the manufacturer's legal duties.

We are not lawyers or regulated advisers. Where a decision carries legal or regulatory consequences, take proper advice on it.

9. Liability

Our total liability in connection with an engagement is limited to the fees paid under that engagement in the twelve months before the claim arose. We are not liable for loss of profit, loss of business, loss of anticipated savings, loss of data, recall or rework costs, or indirect or consequential loss.

Nothing limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

10. Data protection

Each of us is an independent controller of the personal data we hold about the other's staff. Where we process personal data on your behalf we do so on your documented instructions under a data processing agreement put in place beforehand. Our privacy notice explains how we handle personal data generally.

11. Ending the engagement

Either of us may end an engagement on 30 days' written notice, or immediately for a material breach not remedied within 14 days, or on insolvency. On termination you pay for work done and commitments properly made on your behalf, and we hand over what has been produced.

12. General

The proposal and these terms are the whole agreement between us on their subject. If any clause is unenforceable the rest stands. No third party may enforce these terms.

13. Governing law

These terms and any dispute arising from them are governed by the law of England and Wales, with the exclusive jurisdiction of its courts.

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